FII Financial and its Appointed Representatives (“we”, “us”, or “our”) is strongly committed to protecting personal data. This privacy statement describes why and how we collect and use personal data and provides information about individuals’ rights. It applies to personal data provided to us, both by individuals themselves or by others. We may use personal data provided to us for any of the purposes described in this privacy statement or as otherwise stated at the point of collection.
Personal data is any information relating to an identified or identifiable living person.
FII Financial processes personal data for numerous purposes, and the means of collection, lawful basis of processing, use, disclosure, and retention periods for each purpose may differ.
When collecting and using personal data, our policy is to be transparent about why and how we process personal data. To find out more about our specific processing activities, please go to the relevant sections of this statement.
To be able to provide you with the best service possible, we will need to gather certain personal information from you when you contact or interact with us. We will also use this information for security, identification, and verification purposes.
We will only ever collect information that helps us provide our services to you. We will keep your information for as long as is needed and only for the following purposes:
· legitimate business activities
· statutory or legal obligations
· auditing and regulatory purposes
· When you make an enquiry with us about any of the services we offer, we’ll ask you to provide some contact information. This may include some or all of the following:
· full name
· previous names
· current home address
· previous residential addresses
· date of birth
· landline and mobile phone number
· email address
If you give personal information about someone else (such as a joint applicant), you must have their permission to do so.
Once we have gathered information from you and you subsequently make contact with us, we will use specific pieces of your information to help us identify you and verify that we are dealing with the right person.
